Shipping, Returns/Refunds

SHIPPING

We aim to ship all products within 24 hours of payment.

You can decide to opt into our standard free delivery, or the option of, signed or tracked shipping. You will need to input, a valid UK address to calculate the price of shipping. Sorry we are only currently able to ship within the UK, we hope to expand our deliveries soon.

Our shipping methods offered are

  • Free Shipping (within 3 working days)
  • Royal Mail 1st class signed (within 2 working days)
  • Royal Mail 2nd class signed (within 3 working days)
  • Parcelforce Express10 (next working day by 10am)
  • Parcelforce Express48 (within 2 working days)

With tracked and signed shipping, we will only charge you the shipping costs we will pay, with prices synced to Royal Mail live prices. We package all products safely and securely.

We also offer My Hermes & DPD delivery, but these costs will incur extra packaging costs in the price. Which will be listed as Rec Flat Rate at checkout, for products that require extra care.

If you purchase a signed or tracked shipping, no need to worry that will be a one-off cost. Whether you buy 1 product or 10 to safely secure your purchases.

 

RETURNS & REFUNDS

If you are not entirely satisfied with purchase I am here to help.

RETURNS

You have 7 calendar days to return an item/s from the date of delivery.

Returns shipping cost must be paid by you. (Not always will this be refunded)

To be eligible for a return, your item/s must be unused and in the same condition item was received. Your item must be in the original packaging.

REFUNDS

Once we receive your item/s, we will notify you that we have received your returned item  and we will then inspect item/s. We will immediately notify you on the status of your refund after inspecting the item.

If your refund is approved, we will initiate your refund to your credit/debit card or original method of payment (PayPal).Timing may vary depending on your card issuer/ Paypal.

SJCARTIER LTD Company Info
Contact Number - 07858432695
Mon - Sat 9am - 9pm
Sun 11am - 5pm
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